Care Home Viewings: The Essential Checklist Every Family Needs
When the time comes to explore care homes or retirement communities, most families feel the same way: where do we start?
A visit is the best way to get a feel for a home — but it’s easy to be overwhelmed by information. At The Senior Move Partnership, we’ve supported hundreds of families through this stage, and we know the right questions make all the difference.
Here’s our essential checklist to take with you on your next care home visit.
1. Quality of Care
Care should always be at the heart of any home. Ask:
What is the staff-to-resident ratio?
How are individual care plans created and updated?
What training do staff receive, especially in dementia or end-of-life care?
2. Daily Life and Activities
The right home is about more than care — it’s about quality of life.
Is there a varied activity schedule?
Are hobbies and interests encouraged?
Do residents look engaged and happy?
3. Food and Dining Experience
Meals play a big role in wellbeing. Ask:
Can you sample a meal?
Are special diets catered for?
Do residents eat together or privately?
4. Environment and Atmosphere
The feel of the home matters as much as the facts.
Is it clean, safe, and welcoming?
Can residents personalise their rooms?
Does it feel like “home” when you walk in?
5. Fees and Contracts
Money can be confusing — clarity is key.
What’s included in the fees?
Are there extra charges for outings, therapies, or specialist care?
What happens if needs increase?
Trust Your Instincts
Above all, trust your instincts. Families often know within minutes if a home feels right. Staff should be approachable, residents should look comfortable, and you should leave with peace of mind.
How The Senior Move Partnership Can Support You
The Senior Move Partnership can help you prepare for care home visits, understand the right questions to ask, and support with the move itself. Our aim is to make what feels like a daunting process much more manageable — and to help you choose a place where your loved one can truly thrive.
Start your journey today at The Senior Move Partnership.